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Privacy Policy (SMS & Website)

Effective date: September 24, 2025
Business: MODRNEST CABINETRY
Website: https://modernestcabinetry.ca
Contact: info@modernestcabinetry.ca

1) What we collect

  • Contact details: name, phone number, email.
  • SMS data: your phone number, message content, timestamps, delivery status.
  • Order/project details you provide to us.
  • Technical info: IP, device/browser info, cookies (see “Cookies & Analytics”).

2) Why we collect it (lawful basis/consent)

We use your information to:

  • Provide quotes, schedule services, and deliver customer support.
  • Send transactional updates (e.g., appointment reminders, service notices).
  • Send promotional texts only with your consent (you can opt out anytime).
  • Improve our Site, products, and services.

3) SMS program details (CASL/PIPEDA)

  • Consent: By submitting your mobile number and choosing to receive texts, you consent to receive SMS from us. Consent is not a condition of purchase.
  • Frequency: Varies by interaction (e.g., reminders, updates, promotions if opted-in).
  • Rates: Message & data rates may apply from your carrier.
  • Opt-out: Reply STOP to end promotional messages at any time. For help, reply HELP or contact us at info@modernestcabinetry.ca .
  • Carriers: Wireless carriers and our SMS provider(s) (e.g., Ooma and mobile carriers) are not liable for delayed or undelivered messages.
  • Recordkeeping: We may log opt-ins/opt-outs and delivery status to comply with Canadian anti-spam laws (CASL) and PIPEDA.

4) Sharing your information

We do not sell personal information. We share it only with:

  • Service providers/processors (e.g., Ooma for SMS delivery, hosting, analytics, payment/booking tools) under contracts that limit their use of your data.
  • Legal/Compliance when required by law or to protect our rights.
  • Business transfers in case of a merger or sale.

5) Data location & transfers

Our providers may process data in Canada, the U.S., or other countries. We take measures to protect your information consistent with PIPEDA when it is transferred internationally.

6) Retention

We keep personal information only as long as needed for the purposes above and to meet legal/accounting requirements. We delete or anonymize it when no longer required.

7) Your rights (Canada)

You may request access, correction, or deletion of your personal information and withdraw consent to marketing at any time. Contact: info@yourdomain.com. We will respond within a reasonable period.

8) Security

We use administrative, technical, and physical safeguards to protect your data. No method of transmission or storage is 100% secure, but we strive to use commercially reasonable protections.

9) Cookies & Analytics

We may use cookies and similar technologies to operate the Site and understand usage. You can control cookies in your browser settings. If we use analytics tools, they may set their own cookies—see their documentation for details.

10) Children

Our services are not directed to children under the age of 13. We do not knowingly collect data from children.

11) Changes to this policy

We may update this Policy occasionally. The “Effective date” will be updated, and continued use of the Site or SMS after changes means you accept the revised Policy.

Contact:
Business: MODRNEST CABINETRY
Website: https://modernestcabinetry.ca
Contact: info@modernestcabinetry.ca